Privacy Policy

At Golden Mermaid Villa, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines what data we collect, how we use it, your rights, and how you can manage your information.

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website or services. Whether you’re submitting a booking inquiry, signing up for a newsletter, or browsing our site, your privacy matters to us.

We comply with privacy regulations applicable in the United States, Canada, the United Kingdom, and the European Union, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal and technical data:

• Personal Information:
  • Name, email address, and phone number (submitted via contact forms, inquiries, or newsletter signups)
• Technical Data:
  • IP address
  • Browser type and device information
  • Site usage data collected via cookies or analytics tools

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries or booking requests
• To manage reservations, confirmations, or service-related communication
• To send occasional marketing emails, only if you opt in
• To analyze website performance and user behavior for improvement and optimization

We only collect the information necessary for the purpose you provided it.

4. Cookies and Tracking Technologies

Our website may use cookies and tracking tools such as:

• Google Analytics for site traffic analysis
• Facebook Pixel for audience insights and ad optimization

Cookies help us improve user experience and understand how visitors interact with the site. You may disable cookies at any time through your browser settings.

5. Third-Party Services

We may integrate or use third-party tools and platforms such as:

• Google Analytics
• Facebook Pixel
• Mailchimp (for newsletters)
• Booking platforms or calendar widgets (e.g., Airbnb, VRBO)

These services may collect data according to their own privacy policies. We encourage you to review those policies separately.

6. Data Sharing

• We do not sell or rent your personal data to third parties.
• Your data may be shared with trusted service providers (e.g., email platforms, web hosting, analytics) strictly for business operations.

All vendors we work with are required to handle your data securely and in compliance with relevant laws.

7. Data Retention

We retain personal data only as long as necessary:

• To fulfill the purposes described in this policy
• To comply with legal obligations (e.g., tax or booking records)
• Or until you request its deletion (see “Your Rights”)

8. Your Rights (GDPR/UK/EU Residents)

If you reside in the UK or EU, you have specific rights under the GDPR, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to delete your data (“right to be forgotten”)
• The right to restrict or object to certain processing
• The right to withdraw consent (for example, unsubscribe from emails)

To exercise any of these rights, please contact us using the details below.

9. Contact Information

Golden Mermaid Villa
Email: booking@goldenmermaidvilla.com
Phone: +351 924 115 734