Terms and Conditions

Welcome to Golden Mermaid Villa. By accessing our website or booking a stay through this site or any third-party platform (such as Airbnb or Vrbo), you agree to be bound by these Terms and Conditions. This is a legally binding agreement between Golden Mermaid Villa (“we”, “our”, “us”) and you, the site user or guest (“you”, “your”).

1. Introduction

These Terms govern your use of our website and our vacation rental services. By browsing, submitting a booking inquiry, or completing a reservation, you accept and agree to these terms in full. If you do not agree, please do not use our website or services.

2. Booking Terms

We offer short-term vacation rentals. Bookings may be completed:

• Directly on our site, via a contact or inquiry form
• Through third-party platforms, such as Airbnb or Vrbo

By placing a booking request, you acknowledge and agree to the following:

• Minimum age for guests is 21 years old
• We may require government-issued ID verification for security purposes
• Payment terms vary based on platform or direct booking method. A deposit or full payment may be required to confirm the reservation
• You agree to all posted house rules, including occupancy limits, noise restrictions, and check-in/check-out procedures

3. Cancellations & Refunds

Our cancellation and refund policies are as follows:

Direct bookings:

• Cancellations made more than 14 days before check-in may be eligible for a full refund
• Cancellations within 14 days may be partially refundable or non-refundable, depending on the circumstances

Third-party bookings:

• Guests must review and comply with the cancellation policies listed on Airbnb, Vrbo, or any platform used

   

4. Guest Responsibilities

Guests are expected to behave responsibly and treat the property and community with respect. By booking with us, you agree to:

• Follow all house rules provided in the booking confirmation
• Not host parties, events, or unauthorized guests
• Be responsible for any damage caused during your stay
• Respect any no smoking or no pet policies, unless otherwise approved
• Ensure quiet hours and community regulations are observed

Any violation may result in immediate termination of your stay without refund.

5. Use of Website

By using our website, you agree not to:

• Use the site for unauthorized or illegal activities, including spamming, hacking, or data scraping
• Reproduce or distribute site content without permission
• Submit false or misleading information

All site content—including text, images, and branding—is the intellectual property of Golden Mermaid Villa, unless otherwise stated.

6. Liability Disclaimer

We strive to maintain accurate information and secure service, but we cannot guarantee:

• That the site will be error-free or uninterrupted
• That information is always current or complete

Additionally:

• We are not liable for injuries, accidents, or loss of personal property during your stay
• We are not responsible for disruptions caused by force majeure events, including but not limited to natural disasters, power outages, or government restrictions

Guests are advised to carry personal travel insurance for protection.

7. Privacy Reference

We value your privacy. For details on how we collect, use, and safeguard your personal information, please see our Privacy Policy.

8. Changes to Terms

We may update these Terms and Conditions from time to time. The “Last Updated” date will reflect the most recent version. It is your responsibility to check for changes periodically.

Continued use of the website or our services after updates constitutes your acceptance of the revised terms.

9. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Golden Mermaid Villa
Email: booking@goldenmermaidvilla.com
Phone: +351 924 115 734